Privacy Policy

1. Introduction

Welcome to TickerLens (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Email address when you register for an account. If you sign in with Google, your email address is obtained from your Google account. If you use password-based sign-in, your password is hashed and stored by Supabase — we do not have access to your plaintext password.
• Usage Data: Features used, stock tickers searched.
• Payment Information: Billing details processed securely through Stripe. We do not store your full card number.
• Device & Log Data: IP address, and referring URLs.
• Cookies: Strictly necessary session cookies used to keep you signed in. We do not use tracking, advertising, or analytics cookies. No cookie consent is required.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information including purchase confirmations
• Enforce usage quotas and subscription entitlements
• Send transactional emails (e.g., account confirmation, password reset)
• Monitor and analyze usage patterns to improve the platform
• Detect and prevent fraudulent or unauthorized activity
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors such as Supabase (database), Stripe (payments), and Vercel (hosting) that help us operate the platform.
• Legal Requirements: When required by law, subpoena, or to protect the rights and safety of TickerLens or others.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. Usage logs are retained for up to 12 months. You may request deletion of your account and associated data by contacting us.

6. Security

We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Object to or restrict certain processing of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at support@tickerlens.com.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated “Last updated” date. Continued use of the platform after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@tickerlens.com